Little do you know your core switch in Sydney has failed and the ordering system cannot process your orders to the warehouse in Melbourne. You won’t know until you arrive at work. The shipment will be delayed, threatening future business with a key customer.

Alternatively, with NEC’s proactive network monitoring, our 24x7 NECare Managed data services located within NEC's network operations centre (NOC) will have detected the failure within minutes and resolved it remotely or dispatched a technician to your site. The disruption to your business resulting from any system failures would have been minimal and your mission-critical systems would have remained operational.

The managed data services provides monitoring and management services for voice, data and IP telephony networks. NEC’s engineers are skilled to support products from a wide range of vendors including Ericsson, Nortel, Cisco, Enterasys, HP ProCurve, Juniper and Packeteer.

NEC’s network management team also monitor the historical performance of customers’ networks and advise of potential risks, and proposed network enhancements or upgrades to minimise the risk associated with a system failure.

Remote monitored and managed network infrastructure With skills across multiple vendor platforms, including Cisco, Enterasys Networks, HP ProCurve, Juniper, Packeteer and many other NEC’s Remote monitored and managed network infrastructure service IP Telephony Quality of Service monitoring When considering an investment into a VoIP solution for you company, it’s important to remember the impact you data network could have on the quality of the voice traffic it carries. Internet Services Monitoring More than ever, critical business applications, such as SAP, PeopleSoft, Siebel, Citrix and custom applications, have taken on a new connotation within the business as IT operations and line-of-business functions become more interwoven Managed Security Services NEC, in partnership with the industry’s leading Security services provider, Symantec (Australia) Pty Ltd provide Managed Security Service to NEC’s customers NEC Server Hardware Monitoring You have invested in one of NEC’s state of the art Express 5800 family of server and storage solutions and established it as one of your mission critical IT systems.  You want to minimise downtime and ensure that your systems are available and reliable to meet your business’s needs Network Manager The Network Manager endeavours to thoroughly understand the customer’s business environment and network operations Documents and downloads To find out more about Remote monitored and managed network services, take a look at our supporting documentation